Privacy Policy

Privacy Policy for Avyatra Tours (“we”, “us”, “our”)

Last updated: 15, April 2026

1. Introduction

Avyatra Tours (“Avyatra”, “we”, “us”, “our”) is committed to protecting the privacy of visitors and customers to our website https://www.tripcodx.com/ (“Website”). This Privacy Policy describes how we collect, use, share, and protect the personal data of users (“you”, “your”) who access or use our Website or engage our travel services. By using or browsing our Website, submitting any personal data, or booking any travel services via Avyatra, you accept and consent to the practices described in this Policy.

2. Scope & Applicability

This Policy applies to:

• Information collected via our Website (including forms, bookings, inquiries, contact forms)
• Information provided to us directly (for example, via email, phone, WhatsApp, or other contact methods)
• Information required to deliver travel services — such as bookings for flights, hotels, packages, transfers, tours, etc.
• Any other interaction you may have with Avyatra that involves personal data collection or processing.

3. What Information We Collect

We may collect the following types of information from you:

• Personal identification data: name, date of birth, gender (if required), contact details (email address, phone number, mailing address), passport or travel-document details (if required for bookings), and emergency contact information.
• Travel-related data: booking preferences, travel dates, flight/hotel/transfer/tour details, special requests (e.g. meal preferences, accessibility needs), travel history, payment details (or payment-related data as needed to process bookings).
• Communications data: correspondence between you and us (emails, messages via contact form or WhatsApp), support enquiries, feedback, reviews, newsletters (if you subscribe), marketing preferences.
• Technical / Usage data: IP address, device/browser type, cookies or analytics data (if we use cookies or web-analytics tools), user sessions on our Website (pages visited, time spent, interactions).

We collect this data only when you provide it to us voluntarily (e.g. while making a booking, requesting a quote, contacting us, subscribing to newsletter) or when it’s necessary to provide or improve our services.

4. How We Use Your Information

We use your personal data for the following purposes:

• To process and manage travel bookings — including flights, hotels, transfers, tours and other travel services you request.
• To communicate with you — respond to your enquiries, send confirmations, updates, invoices, receipts, trip details, reminders, and support.
• To personalize and manage your travel preferences and itinerary (e.g. preferred hotels, special requirements, requests).
• To send marketing and promotional communications (if you opt in), including offers, deals, newsletters, updates about new packages or destinations.
• To improve our Website, services and overall user experience — for example, via analytics, feedback, performance monitoring.
• To comply with legal obligations, regulatory requirements, and to prevent fraud or misuse (e.g. verifying identity, complying with immigration/customs/travel regulations, law enforcement requests).

We will only use your information for the purposes for which it was collected (or compatible purposes) and with your consent where required.

5. Disclosure / Sharing of Data

We may share your information with third parties — but only to the extent required to deliver the services you request, or as permitted or required by law. These may include:

• Hotels, airlines, transfer/tour operators, ground-handling agencies — to make bookings, arrangements and coordinate travel services.
• Payment processors or financial institutions — when processing payments or refunds.
• Service providers engaged by us (such as IT/hosting providers, customer-support partners, marketing/communications agencies) where necessary to provide, maintain or improve our services.
• Regulatory, immigration or law-enforcement authorities if required under applicable law.
• Other third parties with your consent, or in case of corporate restructuring (e.g. sale or merger), subject to appropriate safeguards.

We do not sell, rent or trade your personal information to unrelated third parties for their independent marketing purposes.

6. Consent & Consent Management

By using our Website, submitting your personal information, or booking services through Avyatra, you give us explicit consent to collect and process your data in accordance with this Privacy Policy.

If you provide personal data of other travelers (e.g. family, friends), by submitting that data you confirm that you have the authority to do so and have informed them about this Privacy Policy.

You may withdraw your consent at any time by contacting us (see Contact section below). However — if you withdraw consent before services are delivered, it may affect our ability to provide the booking or travel services.

7. Data Security & Retention

We adopt reasonable organizational, technical and administrative safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. This includes access-control measures, secure storage, encryption where appropriate, and staff training.

We will retain your personal data only as long as necessary to fulfil the purposes described in this Policy — e.g. until completion of your travel, regulatory or accounting requirements, or until you ask us to delete or anonymize your data (unless retention is required by law).

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Correct or update incorrect or incomplete data
• Request deletion / erasure (where feasible and if it doesn’t conflict with legal or operational needs)
• Object or restrict certain processing (e.g. marketing communications)
• Withdraw consent at any time (with the consequences noted above)

If you wish to exercise any of these rights, please contact us using the details below.

9. Use of Cookies / Tracking Technologies (if applicable)

If our Website uses cookies or other tracking/analytics tools, we will (or will) inform you of this when you first visit and request your consent (if required). Cookies may help us improve Website performance, personalise user experience, analyse usage, etc. You may disable cookies in your browser — though some parts of the Website may then not function properly.

10. Use of Photos, Media, Content (if applicable)

If during any tours or travel services provided by us, photographs, videos or testimonials are captured (by us, or by authorized tour guides/representatives), we may use them for marketing, advertising, social media, or promotional purposes (Website, brochures, blogs). Prior to using identifiable images, we will seek consent from concerned persons. If you prefer not to have your images used, you may inform us in writing before the trip commences and we will respect your request (subject to feasibility and agreement).

11. Legal Compliance

We operate in India and comply with applicable data-privacy laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and associated rules, to the extent they apply. 

For users outside India (if any), we may apply additional safeguards and practices consistent with international privacy standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time (for example to reflect changes in our practices, legal or regulatory requirements, or business operations). When we do, we will revise the “Last updated” date above, and (if major changes) notify users by posting the updated Policy on our Website or sending notice (e.g. via email). Your continued use of the Website or our services after changes are posted means you accept the updated Policy.